Amazon Air MSY Terminal flies from the New Terminal of Louis Armstrong New Orleans International Airport (MSY), providing a seamless and hassle-free experience for passengers. The terminal has both manned check-in counters and self-service kiosks, making ticketing and seat selection easy and quick. Baggage services are complete, with services ranging from check-in assistance to delayed or damaged baggage handling and storage facilities. Flight details are easily available by means of digital screens as well as the Fly Delta app, keeping passengers updated on gate assignments and boarding times. Customer service can be accessed through the airline website as well as the mobile app, for assistance with reservations, cancellations, and other questions. The terminal has facilities in the form of complimentary Wi-Fi, charging outlets, and multiple dining options, promoting overall passenger comfort.