Air France Panama Office offers a simple and first-rate travel experience from Terminal 2 at Tocumen International Airport in Panama City. Travelers can take advantage of self-service kiosks, quick check-in procedures, and trained personnel at the terminal for help with tickets, luggage, and special requirements. The Copa Club lounge is open to premium passengers and provides free refreshments, snacks, Wi-Fi, and a quiet area to unwind in before boarding. Excellent amenities are offered at Terminal 2, including as duty-free shopping, a range of dining options, baby care rooms, and services that are accessible to passengers with disabilities. For a seamless trip to or from Panama, the Air France Panama office offers individualized and prompt service for reservations, refunds, schedule modifications, and travel questions.
Following check-in, passengers proceed through security and immigration. Terminal 2’s new infrastructure features multiple checkpoints with electronic gates and clear multilingual signage, expediting the screening process for long-haul travelers . Inside the terminal, modern amenities such as charging stations, ATMs, currency exchange booths, and free high-speed Wi-Fi are available, allowing passengers to stay connected and comfortable while waiting.
After passing immigration, Air France Office at Panama passengers can access the Copa Club lounge—Air France’s designated lounge within Terminal 1’s airside SkyTeam area, made available via a connecting corridor from Terminal 2 . The Copa Club offers a refined and relaxing environment before boarding, with amenities including comfortable seating, premium refreshments, showers, business services, and cocktail stations. Access extends to Air France Business Class passengers, Flying Blue Elite Plus members, and SkyTeam partners, ensuring a premium pre-flight experience .
Dining and shopping in Terminal 2 accommodate varied traveler preferences. A range of restaurants and cafes offer local Panamanian flavors, quick meals, and international options. Duty-free outlets near the boarding area showcase perfumes, spirits, electronics, and souvenirs, while retail boutiques and kiosk-style shops provide essentials, travel accessories, and last-minute purchases . Passengers can select snacks or pre-meal bites and even grab bottled drinks before heading through to the lounge or gate.
Air France extends special services to accommodate diverse passenger needs. Unaccompanied minors are personally handled by staff from check-in to boarding, ensuring a secure and comfortable journey . The airline’s team also manages requests for special meals, seat upgrades using miles or cash—especially for frequent flyer or corporate contract customers—and arrangements for oversized or excess baggage. Wheelchair assistance and full support for passengers with reduced mobility are available when pre-booked at least 24 hours in advance, ensuring dignified and stress-free travel .
Passengers traveling with pets benefit from dedicated pet relief zones located within the secure area near gates and at baggage release zones . Air France’s Panama office can assist with all documentation and health certifications required for international pet travel, ensuring compliance with destination country regulations.
Medical needs are addressed through Terminal 2’s on-site medical center and emergency services. Trained staff and basic clinics are available for health support or minor emergencies . Families traveling with babies also profit from dedicated baby-care facilities and accessible restrooms on both landside and airside areas .
Air France offers Fast Track security access for qualifying passengers—such as business-class travelers and elite status holders—allowing them to bypass regular lines for a quicker process . They also provide meet-and-greet services, which include fast-track security, personalized guidance through the terminal, and assistance with flight check-in or transit procedures .
On Air France Office at Panama passengers benefit from a similarly efficient process. Bags are received at designated carousels, and lost-luggage handling is managed by the airline team in Terminal 1’s baggage area. Ground transportation options are abundant, including inter-terminal shuttles to hotels and city destinations, along with taxis, ride-share services, and rental car facilities located just outside the arrival hall .