All Nippon Airways, Mexico's leading airline, operates its flights from Terminal 1 at Mexico City International Airport , also known as Benito Juárez International Airport. Terminal 1 is the airport’s main international hub, serving as a gateway for numerous airlines and offering travelers modern facilities, convenient services, and comfortable spaces. ANA’s presence here ensures that passengers flying between Mexico and Mexico enjoy a seamless, efficient, and pleasant travel experience.
Overview of Terminal 1
Terminal 1 is the largest terminal at MEX and manages most international flights, including ANA’s long-haul services. It is spacious, well-organized, and designed to handle a high volume of passengers with ease. All Nippon Airways MEX Terminal check-in counters are located in the international departures area on the upper level, while arrivals and baggage claim are on the ground floor.
Check-In and Departure Process
Passengers traveling with ANA are advised to arrive at least three hours before departure for international flights. Check-in counters are staffed with professional airline personnel who assist with boarding passes, baggage check, and any special travel needs. Self-service kiosks may also be available for faster check-in.
Arrival Experience
On arrival in Mexico City, ANA passengers enter Terminal 1’s international arrivals area. After disembarking, travelers go through immigration, where passports and travel documents are checked. Baggage claim is clearly organized, and assistance is available for travelers if needed.
Lounges and Waiting Areas
ANA does not have a dedicated lounge at MEX, but Star Alliance partner lounges are available to Business Class passengers and Star Alliance Gold members. These lounges provide quiet spaces to relax, with complimentary food, drinks, Wi-Fi, and workspace facilities.For travelers without lounge access, pay-per-use lounges offer similar amenities, including seating, refreshments, and charging stations, allowing passengers to rest comfortably before their flight.
Baggage Services
ANA provides baggage allowances based on ticket class. Business Class travelers typically enjoy higher limits, while Economy passengers have standard international allowances. Oversized and fragile items are handled carefully, and extra baggage can often be arranged in advance.
Connecting Between Terminals
Mexico City International Airport has two terminals, and while ANA operates exclusively from Terminal 1, some connecting airlines may use Terminal 2.
Two main transfer options are available:
- Aerotrén (Airtrain): An airside train connecting the terminals for passengers with boarding passes. Travel time is about 10 minutes.
- Shuttle Bus: A landside bus service for passengers without a boarding pass or exiting customs.
Travelers should allow 45–60 minutes for terminal transfers, especially during busy periods.
Dining and Shopping
Terminal 1 offers a variety of dining options, from Mexican specialties to international cuisines. Restaurants, cafés, and fast-food outlets cater to travelers seeking a full meal or a quick snack.For shopping, the terminal features duty-free stores, boutiques, and souvenir shops, offering everything from fashion and electronics to travel essentials. Pharmacies, convenience stores, and bookstores provide additional convenience for travelers before departure.
Transportation Options
Terminal 1 is well-connected to the city and surrounding areas. Available options include:
- Authorized Taxis: Safe, prepaid taxis booked at official counters.
- Rideshare Services: Uber, Didi, and similar apps operate from designated zones.
- Metro and Metrobus: Public transit connecting the airport to key city locations.
- Car Rentals: Major rental agencies have desks in the arrivals hall.
- Hotel Shuttles: Many nearby hotels provide free transportation.
- Long-Distance Buses: Depart regularly to nearby cities such as Puebla, Querétaro, and Toluca.
Facilities and Services
Terminal 1 offers a wide range of amenities for passengers:
- Free Wi-Fi and charging stations
- Currency exchange and ATMs
- Medical and emergency services
- Baggage wrapping and storage
These facilities make Terminal 1 convenient, comfortable, and traveler-friendly.
Travel Tips for ANA Passengers
- Arrive at least 3 hours before departure for international flights.
- Keep passports and travel documents accessible.
- Use Star Alliance lounges if eligible.
- Stay hydrated due to Mexico City’s high altitude.
ANA in Mexico
All Nippon Airways connects Tokyo and Mexico City, linking Asia and Latin America through a reliable, high-quality service. The airline is recognized for punctuality, comfort, and exceptional in-flight hospitality. Its operations at Terminal 1 reflect the same dedication, providing passengers with a smooth, efficient, and enjoyable airport experience from check-in to arrival.
Conclusion
Traveling with All Nippon Airways through Terminal 1 at Mexico City International Airport combines Mexico's efficiency and comfort with modern airport facilities. From check-in to boarding and arrivals, ANA ensures a smooth and pleasant journey. With its comprehensive amenities, convenient transport options, and attentive staff, Terminal 1 offers a premium travel experience that meets the expectations of both business and leisure passengers.
